Order prioritization, master data management, invoice verification, receipt confirmation, scheduling processes, reporting, production information capture, inbound processing, inventory management processes, pricing management, billing, freight costing.
Active Directory, file systems, FTP management, automated installations, server/application monitoring and alert management, Service Desk management, notification and escalation, VMware integration, data movement, provisioning, config management, routine maintenance.
New customer onboarding process, customer upgrade process, new broadband plan, order processing, cancellation process for existing customers, ticketing system, aging process, SIM card activation process, KYC process, credit check process, address validation.
Maintain master data, offer letter process, onboarding and exit, appraisal process, payroll status, position management, reporting line change, superannuation, payment summaries, employment type updates, Service Desk reports, distribution, leave amendments.
Verification/auditing process, bank reconciliation, compliance processing, customer account management, new application processing – bank/credit cards, data migration between apps, audit trail, statement and reporting, loan processing, payment cancellations, credit decisions.
Claims processing and administration, report automation, updating user info, adjudication process, audit, enrolment and eligibility, billing, Medicare billing & compliance, data transfer claims, verification of mass data, P&C claims, provider updates, insurance coverage and policies, new premium processes.
Order to cash/AR & Procure to Pay/AP processes: credit analysis and processing, sales order, customer master, data management, reports by segments, 3-way match, purchase order issuance and invoice receipt, vendor master, payment process & tracking.
